PRIVACY POLICY
At Sky Wing Art (“we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We may collect the following types of personal data:
- Contact details (name, email address, phone number)
- Billing and shipping information (address, payment details)
- Account information (if you create an account)
- Order details (products purchased, order history)
- Technical data (IP address, browser type, device information, cookies)
How We Use Your Information
Your personal data is used solely to:
- Process and deliver your orders
- Communicate about your purchases, inquiries, or service requests
- Send confirmations, shipping updates, and tracking details
- Improve our website and customer experience
- Send newsletters or marketing emails (only with your consent, and you may unsubscribe at any time)
Sharing Your Information
We do not sell or rent your personal data. Information is shared only with:
- Trusted service providers, including WhiteWall (our production and fulfillment partner based in Germany), payment processors, and shipping carriers
- Legal authorities if required by applicable law
International Orders
All products are produced and shipped from Germany. Customers outside the EU are responsible for customs fees, import duties, and local taxes.
Cookies
Our website uses cookies to enhance functionality and user experience. You may disable cookies through your browser settings if you prefer.
Data Retention
Personal data is retained only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve potential disputes.
Your Rights (GDPR)
As an EU resident, you have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
To exercise any of these rights, please contact us at info@skywingart.com.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third parties.
Changes to This Policy
We may revise this Privacy Policy periodically. Updates will be reflected on this page with a new “Last Updated” date.
Contact
For any questions regarding this Privacy Policy or how your data is handled, please contact:
📧 info@skywingart.com
Last updated: 16 october 2025